(English) What’s Digitalisation Actually About?

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Leider ist der Eintrag nur auf Britisches Englisch verfügbar.

Digitalisation, or digital transformation, as it is sometimes also called is an important subject matter as well as challenge for businesses today. Therefore, I find it strangely confusing that sometimes aspects are lumped together under this umbrella that are not or only tangentially related to what digitalisation actually is about.

So, here’s my – perhaps opinionated – take on what digitalisation is actually about and what it entails. In a nutshell, digitalisation comprises these aspects:

  • Rethinking and being willing to change existing processes.
  • Making data available via interfaces (APIs) in order to open up information silos.
  • Automating processes.

Processes in turn are directed sequences of interdependent, preferably repeatable and uniform steps required to accomplish a task in a value or supply chain.

Commonly, the largest potential for digitalisation is to be found where:

  • processes are either completely or partially paper-based
  • Excel spreadsheets and email are used for capturing, processing and transferring data
  • physical presence is required (or claimed to be required) for accomplishing a task
About the author: Bjoern
Independent IT consultant, entrepreneur
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